
Daniel Whitlow
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app doesn't function properly when trying to link payment methods, it was frustrating and I had to try multiple times until it randomly worked. my internet signal has been fine throughout the process, so it wasn't a connection issue. edit: thank you for the response, Lime friends 👍 once I was able to ride, the experience was fun and well worth the struggle at first, and my partner and I had a great trip.
6 people found this review helpful
Neutron Holdings, Inc.
October 12, 2025
Thanks for bringing this to our attention Daniel. We're sorry to hear this. Please reach out to our support team at help.li.me/hc/requests/new and we'll gladly assist you. Lime 🛴 🌎 🚲 💚

Zak Rizvi
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Loved Lime and used consistently every week for years without an issue. All of a sudden, they require age verification. Fine, if that's needed, no problem... but to roll it out with no warning, no notification, no email is ridiculous. Not just no warning, the only way to even carry out the age verification is when you're trying to start a ride! Luckily I had my license but the instant age verification obviously doesn't work and so now I've missed an appointment! Smart people at work over there🙄
3 people found this review helpful
Neutron Holdings, Inc.
September 24, 2025
Thanks for bringing this to our attention. We're sorry to hear this. Please reach out to our support team at help.li.me/hc/requests/new and we'll gladly assist you. Lime 🛴 🌎 🚲 💚

Mara L.
It's great, fast & convenient in every way, except the cost 🫰, it really is expensive. 2min riding each way + 3min waiting time at the shop = almost £5. It would be amazing if there were some discounts for locals, or any kind of way to make it realistic and not even more expensive than TfL!!! Crazy, I know - TfL😂😭 (App is smooth, maps working OK)
1 person found this review helpful