Freenow by Lyft – taxi & more

4.4
302K reviews
10M+
Downloads
Content rating
PEGI 3
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About this app

At Freenow, we believe every journey should be seamless and trustworthy. That's why we're focusing more than ever on getting you reliable taxis, whenever and wherever you need them. Connect to opportunities, loved ones and new experiences with peace of mind.

Wherever life takes you, Freenow is your steadfast partner across 9 European countries.

WHAT YOU CAN DO WITH FREENOW:
Get a taxi you can trust: your journey starts with a tap, connecting you to professional, dependable drivers in well-maintained vehicles.
Flexible travel options: explore city life with our eScooters, eBikes, eMopeds, Carsharing, or private hire vehicles (Ride).
Public transport tickets: buy tickets for transit directly in the app (where available).
Car Rental: need a car for longer? Rent one through the app.

EFFORTLESS PAYMENTS:
Forget the hassle of cash. Pay securely in seconds using your preferred method: card, Google Pay, Apple Pay or PayPal. Plus, keep an eye out for discounts and vouchers!

SMOOTH AIRPORT TRANSFERS:
Whether it’s an early flight or a late arrival, count on Freenow for reliable 24/7 airport transfers. We cover major European airports, including London (Heathrow, City, Gatwick, Stansted), Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Athens, Warsaw, Manchester, Düsseldorf, Vienna Schwechat, Milan Malpensa, Berlin and Malaga.

JOURNEYS MADE EASY:
Plan ahead: prebook your taxi up to 90 days in advance.
Seamless pickups: use our in-app chat to connect with your driver.
Stay connected: share your trip location with friends and family for peace of mind.
Personalise your experience: rate drivers and save your favourite addresses for even faster bookings.

TRAVEL FOR WORK? FREENOW FOR BUSINESS:
Simplify your business trips and expense reporting. Your employer might even offer a monthly Mobility Benefits Card for your travel. Talk to your company about us.

SPREAD THE FREENOW FEELING:
Invite your friends and they’ll get a voucher for their first ride. Once they’ve completed it, a voucher will land in your account too. Check the app for details.

Download Freenow today and get travel you can trust.

Freenow is now part of Lyft, a leader in transport. This exciting collaboration combines Freenow's trusted presence in Europe with Lyft's commitment to delivering reliable, safe and people-focused journeys. With this partnership, we're building a global network to provide you with seamless travel options and exceptional service, whether you're at home or abroad.
Updated on
Nov 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
300K reviews
Mateusz Rybarczyk
September 23, 2025
Terrible app. Avoid and do not use. When I was in Milan I tried to book a taxi like 3 times and even when the map was showing an estimated time of about 5 min there was no driver available. I have also pre booked a taxi a day before to get to the train station on my way to the airport and also there were no drivers available and the map was showing 3 minutes waiting time.
8 people found this review helpful
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Intelligent Apps GmbH
September 23, 2025
Hi Mateusz, thanks for your feedback, and sorry to hear about this. To help sort things out quickly, please reach out to us at https://www.free-now.com/uk/rider-care/ and we’ll take it from there.
D P
September 20, 2025
Tried to use it once to get to the airport. No one accepted the call. I could see in the app that there were cars around me and money wasn't an issue as I even tried the most expensive option . I waited for over 30 min, tried many times, no one responded. Had to take the bus ... Uninstalled the app. The company send me a link trying to help me resolve the issue. You can ask for support only through the installed app though. Makes sense as they can check the data. Anyway, not for me anymore.
4 people found this review helpful
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Intelligent Apps GmbH
September 1, 2025
Hi, we're sorry to hear that. Can you please contact us at https://www.free-now.com/uk/rider-care/ or send feedback through the app with more information so we can follow up on this?
Vivek Sadhwani
November 14, 2022
This used to work really well in London. However in the last few months the wait times have lengthened. The app is glitchy - twice I've got into a cab and the driver has been unable to load the destination (on my app it said I had arrived!). The time to arrival is always about double what the app terms you when the booking is confirmed. Also had a number of drivers tell me that can't take 4 people. Only saving grace is that the prices are still a little cheaper than other apps. Deleting.
55 people found this review helpful
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What’s new

Keep your Freenow app updated for the smoothest rides yet. We're always improving to make your journeys effortless and reliable.
What's new:
- Behind-the-scenes polish and fixes
Love the updates? Share your thoughts with a review.