4.3
639K reviews
50M+
Downloads
Content rating
PEGI 3
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About this app

Elevate every shopping moment

- Shop, track, and explore the latest trends in an all-in-one shopping app
- Never miss a sale, restock, or order update with push notifications from brands you follow
- Get personalized shopping recommendations and discover new brands to shop

Experience the most rewarding way to shop

- Earn Shop Cash rewards on purchases made in the Shop app*
- Keep your billing info secure with Shop Pay for rapid one-tap shopping checkouts
- Experience hassle-free shopping with flexible payment options when you want it*

Shop with confidence

- Manage your online shopping orders in one app
- Stay informed on your package's journey from delivery to doorstep with real-time tracking


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Contact information:

Have a question or just want to say hello? Contact us by visiting help.shop.app

Shop secure and worry free: Our servers meet strict PCI compliance standards for vaulting credit card info.

Powered by Shopify: Shop was created by the commerce platform trusted by millions of businesses worldwide.

*Available only in the US and Canada. Payment options are offered by Affirm and are subject to an eligibility check. Not available in New Mexico. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lender license.
Updated on
Nov 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
627K reviews
Ian Richardson
January 22, 2025
Shop (the app) doesn't prevent scams, and leaves customers with no recourse. Shop should prevent money being taken for pre-orders until they are shipped. If a payment is made over 120 days your bank cannot recall it. So I've lost £52 on an order I never received, the seller won't reply and my bank can't help. There are also other issues. A bug has caused my recent orders to be shipped to an address that I haven't lived in for 9 years and isn't even showing on my profile.
1,181 people found this review helpful
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Shopify Inc.
June 10, 2025
Hi, thanks for reviewing Shop! Shop helps to coordinate deliveries and orders in one easy place. We don't play a role in the fulfillment process or have anything to do with a store's items. With that said, if the store has become unresponsive, feel free to reach out to us here: https://bit.ly/3SWpblv. We'd be happy to take a closer look at this!
Andrew Phillips
December 20, 2024
I thought it was me until I came here to review the app and realised that many other users have the same experience. You can't track orders - or at least, not the one that prompted me to install the app. Also, it wants to link to my Gmail or Outlook account. That's not going to happen, so I've uninstalled the app. Update: I tried it again. It doesn't work. Maybe if you use Outlook or Gmail it might work, but would you trust a 3rd party to look at every email you receive?
1,220 people found this review helpful
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Shopify Inc.
June 12, 2025
Hi there! We understand that you have some concerns about your personal info. For clarity, Shop uses software to recognize tracking info in your emails so that your order will appear in the app. Emails are not read nor is any info given to third parties. Feel free to check out our Privacy Policy: https://shopify.link/lLl1
Nes HJ
October 27, 2025
What have you done! First you took away dark mode now the functionality of the app has significantly reduced!Orders no longer show up on the home screen I have to go to the order tab. Before ALL my orders were on the home screen. Also orders randomly disappear! I put in the tracking number and I'm informed it's being tracked, I get the status then it disappears again! Also the tracking info doesn't often match the actual tracking. This app used to be good. Stop making changes for the sake of it
21 people found this review helpful
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Shopify Inc.
October 30, 2025
We understand your frustration with the recent changes. We're working to improve the app's functionality and appreciate your feedback. For tracking issues, please ensure the tracking number is correct or reach out to the merchant. Your input is valuable as we strive to enhance your experience.

What’s new

Have a better shopping experience every time you use Shop. Turn on automatic updates to get every upgrade instantly.

New in this version:
- Bug fixes and performance improvements to make online shopping even better.