The Innovation Mandate: The Growth Secrets of the Best Organizations in the World

Million Dollar Weekend: The Surprisingly Simple Way to Launch a 7-Figure Business in 48 Hours

What Customers Hate: Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business

Made to Stick: Why some ideas take hold and others come unstuck

Delivering Happiness: A Path to Profits, Passion, and Purpose

Purple Cow: Transform Your Business by Being Remarkable

Marketing 4.0: Moving from Traditional to Digital

Negotiation (The Brian Tracy Success Library)

Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

Customer Service Training 101: Quick and Easy Techniques that Get Great Results, Edition 3

Call Centers For Dummies

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

The Introvert’s Edge to Networking: Work the Room. Leverage Social Media. Develop Powerful Connections

What the heck is INSIGHT & how to find it?

Unlimited Sales Success: 12 Simple Steps for Selling More Than You Ever Thought Possible

Successful Key Account Management In A Week: Be A Brilliant Key Account Manager In Seven Simple Steps

Attracting Perfect Customers: The Power of Strategic Synchronicity

Day Trading for Beginners: Proven Strategies to Succeed and Create Passive Income in the Stock Market - Introduction to Forex Swing Trading, Options, Futures & ETFs

Now . . . Build a Great Business!: 7 Ways to Maximize Your Profits in Any Market