Xiaomi Earbuds

Phone connects, app doesn't - annoying. I have a Xiaomi phone (11T) and Redmi Buds 4 Pro. The phone easily pairs with the earbuds via Bluetooth, and they're working. BUT, this app, which supposedly allows access to all the buds' features (firmware update, 3-stage ANC, find earphones, etc.) simply doesn't see them. Tried connecting with and without BT pairing first; no difference. Hope this gets sorted soon, because I think the buds themselves are actually pretty excellent. Not working = 1⭐😢

I have just received my new Xiaomi Buds 5 Pro (WiFi version) and I was able to set everything up without any issues in about 10 minutes, fortunately I am not experiencing any problems with connectivity and can configure everything easily and quickly with it's user friendly interface that's clean and nicely presented and straightforward to use. The earbuds connect seamlessly each time I remove them from the case.

My Poco buds X1 is not pairing with this app. I'm following the instructions correctly. Buds indicator is flashing then the app is showing the poco x1 buds. When I click on the buds in the app. It's in the connecting... stage only..but not connecting to the buds, then the light indicator gets off. But when I'm trying to connect in the pending connection stage, my phone's bluetooth shows the buds to pair, even though I'm able to connect with it and use, but the app is not pairing with the buds.