Hik-Connect - for End User

4.8
2.52M reviews
10M+
Downloads
Content rating
PEGI 3
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About this app

The Hik-Connect app is designed to work with devices such as DVRs, NVRs, Cameras, Video intercom and Security control panels. With this app, you can watch real-time surveillance video or play it back from your home, office, workshop or elsewhere at any time. When alarm of your device is triggered, you can get an instant notification from Hik-Connect app.

Key Features:
1. Real-time monitoring with PTZ control
2. Video playback
3. Two-way audio intercom
4. Instant alarm notifications with pictures and videos
5. Answer calls from doorbells/video intercom devices
6. Arm security control panel remotely
7. Share devices to others with limited permissions
8. Convenient and secure fingerprint login
Updated on
Nov 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
2.45M reviews
Morgan (Vimes)
October 24, 2025
This app worked perfectly well for my local Hikvision NVR. When used on my Android tablet it had worked great. Since this last update it continually asks for the "Video and Picture Encrypted Password", periodically putting that on the screen, not always with the keyboard to use. I go to the NVR undernetworking and get the correct access password and type it in. I then confirm that. All seems well. Then a little while later it will ask for it again, even though I typed correct password.
3 people found this review helpful
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Hik-Connect
October 27, 2025
We are sorry for the issue you are facing. Could you kindly provide us with more details and relevant screenshots or record screen of the issue? Please share them with our support team at [email protected] so that we can assist you more effectively.
salim talati
August 17, 2025
It's generally a good app. It doesn't provide any alerts that one can set. A camera covering your front door for example. Accessing recordings is a tedious affair. Especially if you're trying to pinpoint an event. When you play back it always reverts to Midnight the previous night and if you have multiple cameras it and you want to view an event at the same time on a different camera it still, goes to the previous Midnight. Also when you zoom in loses quality.
12 people found this review helpful
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Julia Petra Galapago
August 14, 2025
the app is quite basic, and the videos that it picks often are due to an insect flying in front of the camera. The video summary does not show a summary image of the videos, which is annoying as you only have the length of the video as a guide to see if it was just a bug or something else. The software could be greatly improved, but it works well, and when we got robbed, we had the face of the robber in every angle for the police to use as evidence.
414 people found this review helpful
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