
Richard Morgan
Great daily game, however..... I had this game installed on another phone and paid for ad-removal. switched phones, moved account over which worked but not ad-removal. I have sent numerous emails and not had any of them acknowledged or even replied to. I understand them being busy, but it's been a year of no replies. I love your game, I shouldn't have to pay again for the ad-removal and hopefully my 1 star review will highlight the issue quicker and have it resolved.
3 people found this review helpful

Rob Webb
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I paid to remove ads, but they returned several updates ago. The developer has no interest in fixing the issue, and is seemingly just fixated on dreaming up new ways to serve up even more ads. They'll suggest emailing support...don't bother, it'll get you nowhere. I'm starting to wonder whether this was a calculated decision on their part. I'm also curious why a simple word game is taking up over a gigabyte of storage on my device! If you're a fan of endless repetitive ads, then this is perfect!
28 people found this review helpful
We completely understand your frustration. This issue has been reported to our dev team, and they are working on resolving it in an upcoming update. If you haven’t already, please contact
[email protected], and we’ll do our best to assist you. Thanks for your patience!

Jane Hardcastle
I've been playing this game daily for a couple of years now, and had built up over 11500 tokens, only to find last week that 11000 disappeared on one game, when in fact it should have only taken 70 off!! I was gutted, especially after all the long 60 second adverts I'd watched! Don't know if anyone else has come across this problem, but I have sent 2 emails to Tap Nation requesting them to reinstate, but have had no reply.
5 people found this review helpful
TapNation
24 February 2025
We're very sorry you've encountered this issue! Please contact us at
[email protected] with your details. Include your Game Id, the device you use and when do you encounter the issue. We'll do our best to resolve it. Thank you!