• Keep an eye on your account – view your bills and payments, set up or change a payment plan, or make a card payment • Check your usage – get the latest view of how much water you’re using plus some handy water saving tips • Manage your details – quickly update us about any changes to your information • Submit meter readings – only pay for what you use by keeping your usage up to date • Tell us you’re moving – easily close or transfer your account • Get extra support – sign up to our Priority Services Register to get services tailored to your household • Get updates and alerts – stay in the loop about any service issues affecting your home
Getting started If you’re already signed up to MyAccount, just use your existing login details. If you’re new to the service, just download the app to register your details. You can choose what language you’d like to use from a range of languages
Updated on
4 Nov 2025
House & Home
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted
See details
Ratings and reviews
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4.6
1.36K reviews
5
4
3
2
1
Donny Deadlight
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19 September 2025
Really great customer service. The app is also really easy to use and I was able to use it to easily transfer my details and close my account when moving home. Also when taking my final water meter reading, an Anglian Water tech just happened to be passing in his van and saw me struggling with the meter cover. He stopped, helped, took my reading for me and all with a smile. You don't see that anymore!
3 people found this review helpful
Anglian Water Services
19 September 2025
Thanks for the great review! I hope your move went well :)
Gavin Harris
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20 October 2025
It was really easy to complete a home moving change. Well done Anglian Water. One less stress to think about.
1 person found this review helpful
Anglian Water Services
21 October 2025
Thank you so much for your review! Hope the move goes well!
James Newbould
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4 November 2025
Have used this just to pay bills normally but when I closed the account it was very easy
Anglian Water Services
4 November 2025
Thank you so much for your review! Hope your move went well!